Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name PANEL HTTP/S FTPs SMTP SQL
ALPHA
DELTA1
EARTH1
FSS Server
GAMMA1
SIGMA1
THETA1
ZETA1

Data Center Time & Performance Information

Below is a real-time overview of Data Center time zone information and current speed data.

Data Center Local Time Time Zone Response Time SpeedTest
ALPHA CEST 87.85 ms Test Now
DELTA GMT 75.375 ms Test Now
EARTH CEST 39.928 ms Test Now
GAMMA EST 31.631 ms Test Now
SIGMA SGT 36.397 ms Test Now
THETA CEST 68.832 ms Test Now
ZETA PST 26.123 ms Test Now
Also provided is UTC (Coordinated Universal Time) Server Synchronization Time as a reference point.
Server Synchronization (UTC): 

Notifications

Below is are the Notifications related to the FullSail Systems Network. In this section you can check if there's any known issues.

European Data Center Networking Issues (Resolved)
  • Priority - Critical
  • Affecting System - European Data Centers
  • Our team is investigating issues with data centers EARTH.1 / THETA.1 / DELTA.1. This networking issue is impacting multiple services in the European region. During this time, you may experience slow response from hosting services. We apologize for the inconvenience and will share an update once we have more information.

  • Date - 20/04/2020 07:10 - 20/04/2020 15:47
  • Last Updated - 20/04/2020 13:47
FullSail Systems Hosting Platform Update Roll-out (Resolved)
  • Priority - Low
  • Affecting System - FSS Hosting Platform
  • FullSail Systems Hosting Platform Update Roll-out

    Today out technical team will be rolling out updates to our hosting platform globally. 
    We expect that this update will have little to no interruption to our clients hosting services.

    If you have any questions or concerns, please reach out to us by opening a support ticket on your account.

     

  • Date - 20/09/2019 06:18 - 23/09/2019 13:43
  • Last Updated - 20/09/2019 06:26
Global Service Disruption (Resolved)
  • Priority - Critical
  • Affecting System - DNS via provider Cloudflare
  • On July 2nd at approximately 13:42 UTC we experienced a global service disruption that affected most Cloudflare DNS users for 27 minutes.

    The Action of Cloudflare: 
    "The issue was triggered by a bug in a software deploy of the Cloudflare Web Application Firewall (WAF) which resulted in a CPU usage spike globally, and 502 errors for our customers. To restore global traffic we temporarily disabled certain WAF capabilities, removed the underlying software bug, then verified and re-enabled all WAF services."

  • Date - 02/07/2019 15:42 - 03/07/2019 11:39
  • Last Updated - 03/07/2019 09:23
Hardware Switch (Resolved)
  • Priority - Medium
  • Affecting Server - GAMMA1
  • There will be maintenance scheduled for the window stated below.

    What can be expected:

    You may experience brief moments of packet loss, however, this will be held to a minimum.

    If you have any questions or concerns, please reach out to us by replying to this email or opening up a ticket on your account.

  • Date - 26/06/2019 05:00 - 28/06/2019 11:03
  • Last Updated - 22/06/2019 01:03
Onboarding Uploading System Updates (Resolved)
  • Priority - High
  • Affecting System - Onboarding Automated Uploading Systems
  • The onboarding system for site uploading is undergoing maintenance.

    Service outage impact: Users can expect intermittent service as well as failed file uploads over this period of time. 

    We expect these issues to be resolved by the time stated and will keep you posted on any available updates. 


    Update: 10:20AM || Service has been restored to Onboarding Systems - File Transfer Systems. 


    The FSS Onboarding System Status: Resolved & Operational

  • Date - 15/06/2019 08:00 - 15/06/2019 12:00
  • Last Updated - 15/06/2019 10:47
FSS.com - Down (In Development) (Resolved)
  • Priority - Medium
  • Affecting Other - https://fullsailsystems.com
  • UPDATE: The scheduled launch date has now been released. April 28th

    Currently, the main site for FullSail Systems (https://fullsailsystems.com) is undergoing development. 
    We have received a large volume of calls that this site is unreachable.

    The Scheduled Launch date has yet to be defined but it is expected to be released by the end of March
    UPDATE: The scheduled launch date has now been released. April 14th

  • Date - 10/02/2019 14:48 - 29/04/2019 16:26
  • Last Updated - 11/04/2019 12:18
Network Maintenance (GAMMA) (Resolved)
  • Priority - Low
  • Affecting Server - GAMMA1
  • During time indicated, the networking team will be making changes to our core networking equipment
    to improve performance for our GAMMA location. We do not expect any impact on production traffic
    during this maintenance. There may be a brief interruption in event processing.

  • Date - 29/03/2019 01:00 - 03/04/2019 08:07
  • Last Updated - 27/03/2019 07:52
Data Center Maintenance [DELTA] (Resolved)
  • Priority - Low
  • Affecting Server - DELTA1
  • During this time frame, the networking team will be upgrading some of our networking equipment to improve performance

    Expected Impact:

    There may be a few minutes of increased latency as well as some packet loss while we upgrade devices. We will endeavor to keep this to a minimum for the duration of the change.

    If you have any questions or concerns, please reach out to us by replying to this email or opening up a ticket on your account.

  • Date - 25/03/2019 21:00 - 26/03/2019 08:21
  • Last Updated - 26/03/2019 08:21
Network Maintenance (Resolved)
  • Priority - Low
  • Affecting System - Mail Services
  • During the above window, the networking team will be upgrading some of our networking equipment to improve performance
    
    Expected Impact:
    
    There may be a few minutes of increased latency as well as some packet loss while we upgrade devices. We will endeavor to keep this to a minimum for the duration of the change.
    
    If you have any questions or concerns, please reach out to us by replying to this email or opening up a ticket on your account.

  • Date - 20/03/2019 03:00 - 21/03/2019 22:19
  • Last Updated - 10/03/2019 12:36